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Experience

 

NAVISTAR INC.

Feb 2018 - Present

Product Designer, UX LEAD, Navistar Digital Experience

  • UX lead bringing many experiences into one integrated fleet and repair management product.

  • Leading designers with various strengths and experience levels to design digital products to standards.

  • Reshaping high-level digital product strategy with user research facts over internal assumptions.

  • Implementing practices to move Navistar digital products up the UX maturity ladder.

  • Coordinating/aligning efforts between PM, BA, QA, UX, Dev and Product Owners toward optimal outcomes.

  • Influencing how the industry handles the Over-The-Air engine calibration and remote vehicle settings

  • Aligning the broader digital product process (outside of UX) to deliver more optimal outcomes.

Navistar Inc.

May 2017 - Jan 2018

 

UX Consultant & Product Designer

  • UX Lead: OnCommand® Remote over-the-air engine calibration.

  • Implemented Navistar's design system for consistency across digital products.

  • Consult/Contribute toward establishing Navistar's UX practice.

  • Work on native app and web SaaS products relating to:

    • Engine calibration updates

    • Telematic Fleet Management

    • Vehicle health and diagnostic trouble codes (DTC's)

    • Electronic driver logs (EDL)

    • Digital vehicle inspection reports (DVIR)

  • UX research & analysis, human-centered design facilitation and graphic facilitation.

Hyatt Hotels

Sep. 2014 - Oct. 2016

Visual Designer, User Experience

Bookoo

Dec. 2012 - Sep. 2014

Lead User Experience & Brand Designer

OfficeMax

Dec. 2008 » Dec. 2012

Sr. Website Interface Designer, eCommerce Usability & Design

  • Implemented OfficeMax’s first ESP-based email marketing template system

  • Developed master email templates for OMX’s 3 divisions: Officemax, Contract, Reliable.

  • Designed and developed '10 cyber week emails.

  • Designed/developed/coordinated ‘09 holiday, Black Friday/Cyber Monday, eCommerce campaign.

  • Co-produced OfficeMax weekly home page, banners, email marketing & landing pages.

  • Co-designed and executed redesign and production for officemax.com 2009 relaunch.

Interactive Art Director / Principal

  • Established the business and reached profitability within two months.

  • Developed 50+ sites acting as the hub of marketing efforts selling tens of millions in real estate.

  • Developed core service from basic html sites to rich media xml flash, video css/php experiences.

  • Built and delivered end-to-end solution: registration, hosting, design, coding, customer support.

  • Contracted and managed freelance designers when time demand exceeded supply.

Jim Curry Design

Nov. 2004 - Dec. 2008

 

PREVIOUS

Art of Science

Interactive Graphic Designer
Aug. 2001 - Sep. 2001

EMERY GROUP

Art Director/Graphic Designer
Nov. 2001 - Sep. 2002

DEEPOUTDOORS

Creative Director
Sep. 2002 - Apr. 2003

COLOR GRAPHICS

Graphic Designer/Pre-press
Oct. 2003 - Nov 2004

 

Education

Fort Hays State University

1995 - 2000

Bachelor of Fine Arts: Graphic Design

  • Trained under Chaiwat Thumsujarit.

  • Interned at Leo Burnett junior year (1998).

  • Won 1998 Fort Hays State University Encore Poster Design Competition.

  • Interned on Hyundai account at Bates USA west sophomore year (1996).

  • Won bid to design Hyundai retail collateral while interning at Bates Advertising.

  • Scored 99th percentile CLEP scores in Spanish language.

Skills

UX

User & UX Research
Scenarios & Stories
Information Architecture
Wireframes
Prototypes
Interaction Design
Graphic Facilitation

UI

Visual Design
Graphic Design
Style Libraries
Specification Libraries
Layouts
Typography
Iconography
Color

Front End Dev

HTML
CSS
PHP

Standards/Methodologies

Google Material Design
Apple HI Guidelines
Mobile First Responsive
UI in an Agile Environment
Lean, MVP, Iterative Design

Tools

Sketch App
Zeplin.io
InVision
Photoshop
Illustrator
JIRA
Email ESP's

Languages

English
Spanish

Corporate Design

Identity
Branding